Legal
Privacy Policy
Last updated: 10 July 2026
1. Introduction
Freelancers Desk ("Freelancers Desk", "we", "us", or "our") is a software development company that builds enterprise software, SaaS platforms, financial technology products, Forex Expert Advisors, and trading tools. We are committed to protecting the privacy and security of visitors to our website and clients who engage our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://freelancersdesk.com (the "Website") or otherwise interact with us. Please read it carefully. By using the Website, you consent to the practices described in this Policy.
Data controller: Freelancers Desk, 17, KDA Avenue, Khulna Sadar, Khulna 9100, Bangladesh. Email: contact@freelancersdesk.com. Phone: +880 1717 987058.
2. Scope
This Policy applies to information we process about (a) visitors to our Website, (b) prospective clients who contact us, and (c) individuals whose data we process while delivering services to our business clients. Software applications we publish on app marketplaces (such as Google Play or the Apple App Store) may be governed by additional, product-specific privacy notices provided within or alongside those applications.
3. Information We Collect
Information you provide to us. When you complete our contact form or otherwise communicate with us, we collect the information you choose to provide — typically your name, email address, company name, the service you are interested in, and the contents of your message.
Information collected automatically. When you visit the Website, our infrastructure and content-delivery network automatically collect limited technical information, such as your IP address, browser type and version, device and operating-system information, referring pages, and the date and time of access. This is used to operate, secure, and maintain the Website and to prevent fraud and abuse.
Cookies and similar technologies. We use a limited set of cookies as described in our Cookie Policy.
We do not intentionally collect sensitive personal information (such as government identifiers, financial account numbers, health data, or biometric data) through the Website, and we ask that you not submit such information through our contact form.
4. How We Use Your Information
We use the information we collect to:
- respond to your enquiries and provide the information, quotes, or services you request;
- operate, maintain, secure, and improve the Website;
- communicate with you about your project, our services, and important notices;
- detect, prevent, and address technical issues, fraud, and abuse; and
- comply with applicable legal obligations and enforce our Terms of Service.
We do not sell or rent your personal information, and we do not use it for third-party advertising.
5. Legal Bases for Processing (EEA / UK)
Where the EU or UK General Data Protection Regulation applies, we process personal data on the following legal bases: (a) your consent; (b) our legitimate interests in operating and securing our business and Website; (c) the performance of a contract with you, or steps taken at your request before entering a contract; and (d) compliance with legal obligations. Where processing is based on consent, you may withdraw it at any time.
6. How We Share Information
We share information only as necessary and with appropriate safeguards, including with:
- Service providers / sub-processors who help us operate the Website and communicate with you — for example, our hosting and content-delivery provider (Cloudflare), our contact-form processor (Web3Forms), our email provider (Zoho), and our web-font provider (Google Fonts). These providers are authorized to process personal data only as needed to perform services for us.
- Professional advisers, such as lawyers and accountants, where necessary.
- Authorities or other parties where required by law, legal process, or to protect our rights, safety, or property.
- Successors in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
7. International Data Transfers
We operate from Bangladesh and use service providers that may process data in other countries. Where personal data is transferred across borders, we take steps to ensure it is protected consistently with this Policy and applicable law, including through appropriate contractual safeguards where required.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Contact-form enquiries are kept for as long as needed to respond and maintain a record of our communications, after which they are deleted or anonymized.
9. Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction — including encryption in transit (HTTPS/TLS), access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the right to access the personal data we hold about you; request correction or deletion; object to or restrict certain processing; request portability; and withdraw consent. To exercise these rights, email us at contact@freelancersdesk.com. We will respond within the timeframe required by applicable law. You may also have the right to lodge a complaint with your local data-protection authority.
11. Your California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (as amended), including the right to know what personal information we collect and how we use it, to request deletion, and to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under California law, and we will not discriminate against you for exercising your rights. To make a request, contact us at contact@freelancersdesk.com.
12. Children's Privacy
Our Website and services are intended for businesses and adults and are not directed to children. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us personal information, please contact us and we will delete it.
13. Third-Party Links
Our Website may contain links to third-party websites and services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy notices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Website after changes take effect constitutes acceptance of the revised Policy.
15. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, contact:
Freelancers Desk
17, KDA Avenue, Khulna Sadar, Khulna 9100, Bangladesh
Email: contact@freelancersdesk.com
Phone: +880 1717 987058